Frequently asked questions
Everything you need to know before you upload your first report.
iSpotto works with any Australian building inspection report in PDF format — pre-purchase, pre-settlement, new build handover, pest, strata, and combined reports.
iSpotto achieves high accuracy on digitally generated PDF reports. Every output includes a clear disclaimer that results are indicative only.
Your PDF is encrypted in transit and stored in a private bucket that only you can access. We never share your report with third parties.
Under 60 seconds for most reports. Longer reports above 40 pages may take up to 90 seconds.
Three documents — a plain-English priority report as a PDF, a defect checklist as PDF and CSV, and a builder letter as a Word document.
No. iSpotto translates and prioritises what your inspector already found. Always commission a qualified inspector.
Digitally generated PDFs work best. Reports from Inspection Manager, BuildingPro, or ReportSmith work perfectly.
Each credit processes one inspection report PDF. Credits never expire. Single credit A$29 or New Build Pack 6 credits for A$119.
Absolutely — one of our most popular use cases. Use the New Build Pack for all six inspection stages from slab to handover.
If iSpotto fails to process your report due to a technical error we will refund your credit immediately. Change of mind refunds are not available once processing has begun.