Frequently asked questions
Everything you need to know before you upload your first report.
iSpotto works with any Australian building inspection report in PDF format — pre-purchase, pre-settlement, new build handover, pest, strata, and combined reports.
No. iSpotto translates and prioritises what your inspector already found. Always commission a qualified inspector.
Yes. iSpotto works for pre-purchase inspections, pre-settlement inspections, new build handover inspections, pest and combined reports. If your inspector provided a PDF report, iSpotto can translate it.
iSpotto achieves high accuracy on digitally generated PDF reports. Every output includes a clear disclaimer that results are indicative only.
Under 60 seconds for most reports. Longer reports above 40 pages may take up to 90 seconds.
Digitally generated PDFs work best. Reports from Inspection Manager, BuildingPro, or ReportSmith work perfectly.
Absolutely — one of our most popular use cases. Use the New Build Pack for all six inspection stages from slab to handover.
iSpotto identifies and explains every defect listed in your building inspection report — including structural issues, waterproofing failures, roof defects, electrical and plumbing problems, drainage issues, and cosmetic defects. Every defect is categorised as Fix Now, Monitor, or Cosmetic so you know exactly what to prioritise.
Yes. Your iSpotto summary PDF and builder letter are fully downloadable and shareable. Many buyers share their iSpotto output directly with their conveyancer or solicitor to support defect negotiations and warranty claims.
Your iSpotto report references the original defect ID, AS standard code, and page number from your inspector's report — so every item is traceable back to the original document. This makes it much harder for a builder to dismiss a defect without addressing it.
Your PDF is encrypted in transit and stored in a private bucket that only you can access. We never share your report with third parties.
Each credit processes one inspection report PDF. Credits never expire. Single credit A$29 or Five-Pack 5 credits for A$99.
If iSpotto fails to process your report due to a technical error we will refund your credit immediately. Change of mind refunds are not available once processing has begun.
Three documents — a plain-English priority report as a PDF, a defect checklist as PDF and CSV, and a builder letter as a Word document.
Still have questions?
Our team is based in Melbourne and happy to help. Or upload your report and see iSpotto in action.